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  1. Shoobs
  2. FAQs for Event Goers
  3. Refunds and Ticket Protection

Refunds and Ticket Protection

  • I've bought the wrong ticket - what should I do?
  • How do I request a refund?
  • How do I request a refund if I was refused entry?
  • How do I request a refund if my event has been postponed or significantly changed?
  • My booking fee has been added as credit instead of being refunded, what is this?
  • What is ticket protection?
  • I didn't book ticket protection at the time of my booking, can I pay for it after?
  • How do I request a refund if I added Ticket Protection to my booking?
  • I added Ticket Protection to my booking - what does it cover?