I haven't received the account activation email - what should I do?

Please follow the steps below if you haven't received the account activation email which includes the link to activate your account:

1. Check your junk/spam folder for the activation email.
   
   
2. In your email settings, check that notifications@shoobs.com / info@shoobs.com or any @shoobs.com emails are not in your emails blacklist/blocked/spam list.
   
   
3. In your email settings, add notifications@shoobs.com / info@shoobs.com and @shoobs.com email addresses to your whitelist/safe list.
   
   
4. Go to this link.
   
   
5. Put your email address then click 'Resend confirmation instructions'.