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How do I set a team up to help me scan e-tickets at my events?

Updated

You can set up additional users to your organiser account with a restricted role that only allows them to scan e-tickets for your events - you do not need to share your login.

Please follow the steps below to start adding users:

  1. Go to your 'Dashboard'.

  2. Click 'Settings'.

    Shoobs Dashboard - Settings.png
  3. Click 'Multi-access' then click '+Add User'.

    Shoobs Dashboard - Multi-Access.png

  4. Put the team member's first and last name, and email address in the corresponding fields - select 'Scanner Only' for the 'Role' field.

    Shoobs Dashboard - Invite User Fields.png

    Shoobs Dashboard - Scanner Role Description.png
  5. Click 'Invite User'.

  6. After the team member has been added, an email will be sent to them to confirm their login.

    Shoobs Dashboard - Invite User Email.png


    The team member will be able to login to their account on The Shoobs Organiser App to start scanning e-tickets (please check out this article to see how).