You must download the Shoobs Organiser App to scan e-tickets - it's available for download on both the App Store for iOS and Google Play for Android.
Please follow the steps below on how to scan e-tickets"
- Download the Shoobs Organiser App.
ℹ️ It's available for download on both the App Store for iOS and Google Play for Android. - After downloading the App, click 'LOG IN' - use the details you used to create your Shoobs account.
- Click 'Check-in' then 'Scan tickets'.
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- Place your device's camera over the QR code on the customer's e-ticket (make sure the QR code is big enough on the screen - enlarge if necessary).
- Wait for the pop-up to show with a pink tick as confirmation that the ticket has been scanned.
You can also manually scan a ticket by using the 'Guestlist' feature on the App.
- Click 'Guestlist'.
- Search for the customer by name.
- Swipe from right to left and wait for the pop-out.
- Click 'CHECKIN' to confirm that you want to check in the customer's ticket.
You will see a tick against their name with the time that you checked them in.