There is a feature in your dashboard to create discount codes - please follow the steps below on how to create a discount code for your events.
ℹ️ Discount codes are applied to each ticket that a customer adds to their booking before checkout (providing that the discount code is valid for the added ticket types).
For example, a customer will receive a total discount of £30 for 10 x £10 tickets if the code is set to an amount of £3. The total they will pay would be £70 instead of £100 (excluding fees).
- Click 'Dashboard'.
- Click 'Promotions'.
- Click '+ Add New' (you do not need to choose an event yet).
- Select the upcoming events you want your discount code to be valid for.
- Select the ticket types for the event that you want the discount code to be valid for.
👉 Make sure the ticket types you want to be excluded have their box unchecked. - Put the name of the discount code in the appropriate field, and select if you want the discount to be a specific amount or a percentage then put the value of the discount in the appropriate field.
🚨 Please double-check that the configuration is correct before you create and distribute the discount code. For example, if the value is 10 and 'Amount' is selected then customers will pay £10 less. If 'Percentage' is selected then customers will pay 10% less of the face value.
Also, please remember that the discount code is applied to each ticket the customer adds to their to their booking. - Select a date for 'Starts' and Ends' fields - the discount code will only be valid on these dates.
ℹ️ Please note that it's currently not possible to override the time but you can manually deactivate a discount code at any time.
- Click 'Create Discount Code'.
Share the discount code with your audience by telling customers the code - they will be able to add the code when making a booking.