Submit a request

Full Name

Please put the name as shown on your booking

Reason for Refund Request

Please select the option which is most relevant to your refund request

Did you add ticket protection to your booking?

What's the reason for being refused entry?

Please select the option which is most relevant to your refund request

What time were you refused entry?

Please put the time you were refused entry (e.g "1:00am)

What did not meet your expectations?

Please select the option which is most relevant to your refund request

Booking Reference

Please put the booking reference as shown on your booking confirmation email

Event Start Date

Please put the start date of the event as advertised on the event page

Event Name

Please put the full event name as shown exactly on your booking confirmation email

Organiser Name (Refund Request Form)

Please put the organiser's name as shown at the bottom of the event page (put "N/A" if unknown)

How many tickets did you book?

Please only select the number of tickets included in the booking reference you have provided above

Do all tickets need to be refunded?

Please specify which tickets you are requesting to be refunded if you have booked multiple tickets

How many tickets are you requesting to be refunded?

Please put the number of tickets you are requesting to be refunded if you are not requesting a refund for all of them

Unique Ticket Numbers to be Refunded

Please put the unique ticket numbers that you are requesting to be refunded and separate each of them with a comma if there are multiple (e.g. "4B139-7414C821, CA309-1014C819")